Our goals are audacious and it is our values that light the path and guide our actions.
Better questions beget better answers. Radical curiosity and controlled experimentation are at the heart of our growth.
We are a collaborative community and we look to improve ourselves individually and collectively. It’s a family approach that makes everyone feel confident and connected.
Everyone is the CEO of every interaction, task and conversation. We don’t pass tasks to others; we work together towards goals.
Forward momentum is driven by quarterly, annual and decade-long goals. We focus on the quarter, while thinking about the year and strategizing for the decade; blowing through milestones one KPI at a time.
Candid, thoughtful and humble confrontation helps create the conversations that move us forward.
We are customer, team, employee and vendor experience-oriented; treating everyone as an equal and striving to delight each individual we interact with is part of the fabric of our DNA.
We are a data-driven organization. One of our differentiators in this highly competitive world is that we have ethically-aggregated data and use it to make informed, cogent decisions while avoiding anecdotal evidence at all possible costs.
Much of our success is reliant on deeply valuable educational content. Being service-first must always remain a guiding principle. Knowledge is power.
We may move fast. Very fast. But we never forget that slow is smooth, and smooth is fast. We move, pause, evaluate, collect feedback and execute at a high velocity.
We are pros and conduct ourselves accordingly.